To place an order, select the products you are interested in, add them to your cart and then follow the checkout instructions.

After accepting the order, you will be informed by e-mail.

After logging in to your account, you can check the status of your order in the "Order History" section. We will also inform you by e-mail at every stage of order processing.

We accept payments by credit card, PayPal, Apple Pay and Klarna 

Dimensions and specifications are available on each product page. If in doubt, please contact us.

Yes, we offer the option to order a custom color or size for and produce individual designs, more information here.

Yes, we fulfill international orders. We are constantly expanding the list of available countries. If your country is not yet available, please contact us, we will definitely find a solution.

Delivery is completely free for countries available on the website, otherwise delivery is priced individually.

Standard shipping time is 2-3 weeks. We try to make this time shorter in practice.

Please contact our customer service department (returns@theloftvibes.com) within 30 days of receiving your product for return instructions.

Our returns policy allows you to return your product within 30 days of purchase. More information here.

You can contact our customer service department via the contact form on the website, e-mail or telephone. Contact details can be found here.

We try to respond to all inquiries within a few hours, no longer than 24 hours.